NZRS was created to enable both national and local clients to have one central contact which will plan or action a timely and appropriate response to their needs, with on call technicians ready to respond in those situations where time is of the utmost importance in limiting damage and returning your site to a timely pre loss condition or for those scheduled maintenance carpet and upholstery cleaning requirements.

NZRS restoration, carpet cleaning, and decontamination technicians all take part in our development programmes to ensure that all our responses throughout the country are to best practice or industry standards. Technicians have access to ongoing technical training including IICRC, RIA, Amdecon and Health & Safety training programmes.

Our unique training program is the first of its kind to be introduced into New Zealand. Our NZRS training program, gives our crews the skills and practical experience to be able respond to floods, fire, smoke, carpet damage, mould and methamphetamine contaminated sites.

Health & Safety is a leading factor in our training programmes and delivery of any work we undertake so you can be assured we will keep your site, property and your people safe.

NZRS are perfectly placed to respond “faster to disaster” anywhere in the country.

Tom Jeffrey: Director and Operations Manager South Island.

Tom is certified through IICRC and has specialist training through RIA.

His professional background includes: Contractor management for Sealord Group Ltd including Factory and Site Services Management positions covering Nelson & Dunedin responsible for project management, process development, production, food safety, staff development and health and safety.

Tom is an advocate for stricter regulations in decontamination and provides NZRS with strategic planning for its Restoration division. He is a member of IICRC, RIA, CCANZ, EMA

Michael Parton : Owner, Management team north island.

Michael started NZRS to bring together professional technicians throughout New Zealand and help them build a business that provides outstanding restoration services. Being part of the Restoration Industry Association, he is helping to shape skills and training systems for technicians, through NZRS annual training program. “I always enjoy seeing the business grow and develop into a solid cohesive organization which I encourage the development of staff and their skills. This then has a flow on effect of great service for clients.”

Qualifications NZQA Assessor Level 2 and 3 Commercial Cleaning, International IICRC Carpet Cleaning, Hard Floor Maintenance, Water Restoration, Mould Remediation, Fire Remediation and Odour Control.

Dale Austen : Operations Manager, Nationwide

Dale is the National Operations Manager for New Zealand Restoration Services, NZRS.  Dale has come to the business with his strong background and proven track record in restoration & decontamination, business development, large demolition and asbestos removal and specialises in methamphetamine decontamination throughout NZ.  Dale has worked with leading companies in the industry working with accessors to ensure properties and businesses are restored. As operations manager Dale leads NZRS  experienced teams, to uphold the highest industry standards, offering reliable and most importantly a safe service to all our customers.
Qualifications: Asbestos Supervisor, Licensed Asbestos Assessor AA17030033, Certified IICRC Qualifications in; Applied Microbial Remediation, Commercial drying Specialist, Carpet Repair and Installation, Odour Control, Water Damage Restoration, Carpet Cleaning

James is the business development and technical manager for NZRS
James has been in New Zealand for over eight years after coming to New Zealand on his honeymoon and staying to assist in the initial clean-up of the Christchurch earthquakes, he grew up in Cornwall in the UK where he chased storms and contamination projects throughout Europe. James is heavily focused on Health and Safety ingrained from working in European shipyards dealing with fire damaged ships, biological contamination to Naval, RFA vessels and cruise ships.
James continued his career in New Zealand removing toxic moulds from MOH buildings in the North Island before developing his skills as an asbestos assessor where he has worked on various projects including asbestos removal from the Mighty River Power project in the Waikato.

Qualifications: BOHS W504 in Asbestos, Licensed Asbestos Assessor AA17020020, Certified IICRC Qualifications in; Applied Microbial Remediation, Commercial drying Specialist, Carpet Repair and Installation, Fire Restoration, Odour Control, Water Damage Restoration, Carpet – Upholstery and Leather Cleaning / Restoration