Fire Damage Clean-Up & Repairs in the Auckland, Waikato, Bay of Plenty, Christchurch, and Marlborough Regions

Fire events can be a traumatic and stressful experience for all involved, whether your home or office is the property affected. Once the site has been deemed safe, it’s important to get a professional in to assess the damage in order to begin repairs so that life can return to normal as much as possible.


We’re Trustworthy

Our experienced Technicians are discreet, trustworthy and reliable.

Fast Response Times

We understand how important it is to get your home restored in a timely manner.

Qualified Technicians

NZRS employ qualified technicians & only use specialist equipment.

Fire Damage Clean-Up

The devastating effects that a fire can cause to a structure is often unknown until a full assessment has been conducted. The purpose of fire restoration is to minimize further loss safely, quickly and to restore the property to how it was prior.

Once the fire has been put out by emergency services; fire, heat and water damage are left in the aftermath including thick soot and smoke residues.

At NZRS our staff are qualified IICRC Fire and Smoke Damage technicians, this ensures they use the correct restoration techniques to assess, plan and remove smoke and fire residues.

kitchen damaged by fire, smoke and soot

Our Fire Damage Clean-Up Services Include:


• Water extraction
• Structural drying
• Waste disposal
• Itemising, photographing, and storing of contents
• Soot & Smoke removal
• Structural cleaning & laundering
• Fire & Smoke Odour mitigation
• Working with Insurers

All our fire restoration and clean-up services are completed to approved international standards. We provide this information to owners and insurers in combination with a restoration plan that outlines the appropriate cleaning methods.

In some cases, there may be asbestos containing materials that have been damaged by the fire or remain within the structure. We are asbestos removal experts and follow the correct procedures to ensure your property is restored safely if containing asbestos.

NZRS give you peace of mind that the building and salvable contents are properly and safely restored.

How Do We Repair Fire Damage?


At New Zealand Restoration Services, our technicians are specially qualified IICRC Fire and Smoke Damage technicians, which ensures that they use the correct techniques to remove smoke and fire residues.

All restoration and clean-up services are completed to approved international standards. This requires our trained restoration technicians to assess smoke types and structural damage, as well as building and contents that can be saved or that will require replacement. We provide this information to owners and insurers in conjunction with a restoration plan that outlines the appropriate cleaning methods.


Fire damage clean-up technician cleaning a fire damaged floor

Our Process

  1. Contact us 24/7, estimate provided for mitigation works and full restoration
  2. crew dispatch for mitigation works, pre-clean of materials that would be damaged if left for more than 24 hours
  3. NZRS specialised restoration team will liaise with insurance company to discuss full scope of works
  4. Contents & structure itemisation (photographs taken) liaise with insurance on what items can be restored, disposed, and replaced
  5. Fire Restoration, which can include offsite storage and restoration of contents
  6. Odour control, mitigation, reinstatement of contents, final sign-off between insurance contractor and client

Fire Damage Demolition


NZRS offer full and partial demolition services for structures due to the effects of fire damage. This involves careful assessment and planning to ensure the demolition is completed in a safe and efficient way to mitigate further damage from demolition.

Woman standing in front of a fire damaged property

Get in touch with our emergency team

Contact us today to begin the process for fire damage repairs. We operate a 24-hour response service with qualified technicians on-call nationwide, so no matter where you are located in New Zealand we will be able to help. You can reach us by calling 0800 744 262 or filling out our online enquiry form on our contact page.

A Word From A Happy Client

  • In November 2016, NZRS completed a Meth Decon project in inner City Auckland. The development company enlisted NZRS to clean the apartment, bringing it to acceptable levels for contractors to be able to continue development. PRENDOS contacted NZRS on the 17th of November, the Scope team went on site the next day, provided a quote and successfully completed the work 5 days later. PRENDO’s was able to keep on schedule with his contractors, ensuring that there was no risk to them throughout the development process.

    ‘Excellent outcome, completing the work on time and within budget!’ PRENDOS

Locations we service

  • Auckland
  • Blenheim
  • Christchurch
  • Dunedin
  • Gisborne
  • Greymouth
  • Hamilton
  • Invercargill
  • Kaikoura
  • Kapiti Coast
  • Masterton
  • Napier-Hastings
  • Nelson
  • New Plymouth
  • Palmerston North
  • Queenstown
  • Rotorua
  • Taupo
  • Tauranga
  • Timaru
  • Wanaka
  • Wellington
  • Whanganui
  • and many more



Asbestos Removal

We hold a Class A Asbestos Removal Licence RA 18010004. No job is too big or too small, with the ability to remove all types of asbestos material from all commercial, industrial and residential properties in New Zealand, and the South Pacific.



Water damage can be a complex problem, either through immediate disaster or a gradual leak which has been left untreated over time. With experience and fast response time to get your business back up and running as quickly as possible.


Carpet Cleaning

NZRS Technicians use truck mounted carpet cleaning machines and are mobile units, they are able to run hoses through work places on multi-level sites. This enables the technician to clean your carpets faster.



We work with independent Testing Companies throughout New Zealand. Our technicians provide Meth Decontamination Services to over  150+ sites each year. We have a combined specialist’s experience of over 25 years in New Zealand.