Floods can happen for a variety of reasons, whether it be due to a naturally occurring weather event or a burst water pipe. Whatever the reason, it is important to act quickly when it comes time to restoring the damage. The sooner the property and contents begin drying out, the more likely everything is to be salvaged. For example, if carpets are dried quickly after flood damage, they are less likely to suffer from swelling and mould, making them far easier to restore.

If you have recently experienced flood damage in your home or business, we encourage you to get in touch with us as soon as possible so we can work with you and your insurers to limit the damage to your property and your possessions. At New Zealand Restoration Services, our aim is to restore as many items as possible before throwing things out and organising replacements, which helps to keep costs down. We must act quickly though in order to achieve this.

What’s involved in flood damage restoration?


In a flooded property, the main priority is extracting water from the premises. Our qualified technicians achieve this by using specialist drying equipment, which removes water from carpets, internal structures and other contents in order to prevent secondary damage.

Once the water is extracted, other services may be required in order to restore contents. This may include carpet cleaning services and upholstery cleaning and restoration services to restore life to the flood damage affected contents.

Get in touch with our emergency team


Get in touch with us today to begin the process for flood damage repairs. We operate a 24-hour response service with qualified technicians on-call nationwide, so no matter where you are located in New Zealand we will be able to help. Our office is based in Hamilton, however our services are available in Auckland, as well as cities in the south, such as Christchurch, Marlborough and Nelson, even overseas. You can reach us by calling 0800 744 262 or filling out our online enquiry form on our contact page.